Payment Policy

Effective Date: February 19, 2025

At PinkTopic, we aim to offer a smooth and secure shopping experience. Our Payment Policy outlines the methods of payment available on our website (https://pinktopic.xyz/) and the terms associated with each.

1. Accepted Payment Methods

We accept the following payment methods to ensure flexibility and convenience for our customers:

  • Credit and Debit Cards:
    We accept the following major credit and debit cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    You can choose to pay securely through PayPal. Simply log in to your PayPal account during checkout to complete your purchase.

  • Gift Cards:
    We accept PinkTopic Gift Cards as a form of payment. These can be redeemed at checkout for purchases on our website.

  • Other Methods:
    In the future, we may offer additional payment methods. Please check our website for updates.

2. Payment Security

We prioritize your security and ensure that all payment transactions are processed through secure, encrypted channels. PinkTopic does not store sensitive payment information, such as your credit card number or PayPal details, on our servers.

We use trusted payment processors who adhere to strict security standards to protect your financial information.

3. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your order details. This email serves as a receipt for your purchase and confirms that your order has been accepted.

If your payment is declined or there are issues processing your payment, you will be notified, and your order will not be processed until payment is successfully completed.

4. Payment Authorization

By submitting payment information, you authorize PinkTopic to charge the full amount of your purchase to your selected payment method.

  • Authorization Hold: When you place an order, your payment method may undergo a pre-authorization process to verify that sufficient funds are available. The payment will not be fully processed until your order has been confirmed and shipped.

5. Currency

All payments on PinkTopic are processed in USD (United States Dollars). For international orders, your payment provider will handle any currency conversion and may apply additional fees for international transactions.

6. Sales Tax

Sales tax is applied to orders based on the shipping destination and local tax rates. The exact sales tax will be calculated at checkout and added to your total order amount. Prices shown on our website do not include sales tax unless specified.

7. Payment Issues and Declines

In the event that your payment is declined, please verify your payment details (card number, expiration date, CVV, and billing address) and try again. If the issue persists, you may want to contact your bank or payment provider for assistance.

If your payment continues to be declined, please reach out to our customer service team at info@pinktopic.xyz, and we will assist you in resolving the issue.

8. Refunds and Chargebacks

  • Refunds: If you are eligible for a refund (based on our Refund and Return Policy), we will process the refund to the original payment method used. Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.

  • Chargebacks: We take fraud prevention seriously. If a chargeback is filed for a transaction, we will investigate and take appropriate action. Any fraudulent or disputed transactions may result in the suspension of your account.

9. International Orders

For international customers, please be aware that your bank or payment provider may apply additional fees or currency conversion charges. These fees are outside of our control and are the responsibility of the customer.

10. Payment Confirmation and Shipping

  • Payment Confirmation: Your order will be processed once payment has been successfully confirmed. If payment is pending or requires further verification, the order will not be shipped until the payment is confirmed.

  • Shipping Delays: If there is any issue with payment that delays the shipping process, we will notify you and provide an estimated timeline for when your order will be processed and shipped.

11. Contact Us

If you have any questions about our Payment Policy, need assistance with a payment issue, or would like to inquire about alternative payment methods, please contact us:

PinkTopic
Street: 2689 Waterview Lane, Albuquerque, New Mexico
Phone number: 505-468-6165
Email: info@pinktopic.xyz
Website: https://pinktopic.xyz